Cancellation & refund policy

About this policy

This policy applies to bookings made with YogOne Private Limited through yogone.in and forms part of our Terms of Service.

Free consultations

Consultations are free. If you can’t make it, please cancel or reschedule from your dashboard so someone else can use the time.

Rescheduling

You can reschedule any session free of charge up to 24 hours before it starts, from your YogOne dashboard.

Cancelling a booking

Bookings cancelled more than 24 hours before the first session are refunded in full to the original payment method.

Once a program has started, unused sessions may be refunded on a pro-rata basis at our discretion, less any assessment session already delivered.

Missed sessions

Sessions missed without 24 hours’ notice are marked as completed and are not refundable.

Retreats

Retreat deposits are refundable up to 30 days before the start date. Within 30 days, we will try to transfer your place to another person or a future retreat.

Refund timelines

Approved refunds are initiated within 3 working days and typically reach your account within 5–7 working days via Razorpay.

How to request a refund

Cancel from your dashboard, or write to care@yogone.in / call +91 963 963 0998 with your booking reference.